pgking link Casino & Sportsbook Data Care
This page describes what we collect when you use pgking link and how we keep that data protected. When you register an account, deposit funds, or place bets on our live-dealer tables, sportsbook, or slot games, we collect personal information—your name, email, phone number, identity documents, and payment details. We use this information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations.
We at pgking link do not sell your data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your transactions, and with law enforcement if required by law. Your data is encrypted in transit and at rest. We store it on secure servers and limit access to authorized pgking link staff.
This policy explains what data we collect, how we use it, how long we keep it, and what rights you have. If you have questions about your data or how pgking link handles privacy, contact our support team through the in-app help section.
What Data We Collect on pgking link
We collect several categories of data when you use pgking link. First, we collect account information: your full name, date of birth, email address, phone number, and username. We use this to create and manage your account, send you notifications, and verify your identity.
Second, we collect identity and address verification documents. You must provide a government-issued ID (national ID or passport) and proof of address (utility bill or bank statement). We use these to comply with anti-money-laundering regulations and to prevent fraud. We store these documents securely and delete them after verification is complete, unless we are required by law to retain them.
Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we do not store your card details or bank account numbers. Payment processing is handled directly by your payment partner. We only store a record that a transaction occurred—the amount, date, and payment method type (e.g., "mobile banking", "local payment").
Fourth, we collect activity data. We track which games you play, how much you bet, when you log in, and what device you use. We use this data to detect fraud, improve our platform, and personalize your experience. We also track your IP address and device identifier to prevent multiple accounts and to comply with security regulations.
How We Use Your Data on pgking link
We use your data for several purposes. First, we use it to operate pgking link—to process your deposits and withdrawals, to settle your bets, and to manage your account. Second, we use it to verify your identity and prevent fraud. Third, we use it to comply with legal obligations, including anti-money-laundering regulations and tax reporting.
Fourth, we use your data to improve pgking link. We analyze gameplay patterns to identify bugs, optimize game performance, and enhance the user experience. We also use data to detect abuse—such as collusion between players, attempts to exploit game mechanics, or use of automated tools.
Fifth, we use your data to communicate with you. We send you account notifications (login alerts, withdrawal confirmations), promotional messages about new games and bonuses, and support responses. You can opt out of promotional messages through your account settings, but you cannot opt out of account notifications.
Third-Party Processors and Data Sharing on pgking link
We share your data with third parties only when necessary to operate pgking link. Our payment processors—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—receive your payment information to process deposits and withdrawals. These processors have their own privacy policies, and we encourage you to review them.
We may also share data with law enforcement if required by court order or legal process. We do not voluntarily share data with government agencies unless compelled by law. If we receive a legal request for your data, we will notify you unless we are legally prohibited from doing so.
We do not share your data with marketing partners, data brokers, or other third parties for commercial purposes. We do not sell your data. Our servers may be located outside Indonesia—in data centers operated by cloud providers—but your data remains under our control and protection.
Data Retention on pgking link
We retain your account data for as long as your account is active. If you close your account, we retain your data for 7 years to comply with anti-money-laundering regulations and tax reporting requirements. After 7 years, we delete your personal information, though we may retain anonymized data for statistical purposes.
We retain transaction records (deposits, withdrawals, bets) for 7 years. We retain identity verification documents only as long as necessary for verification—typically 30 days. After verification, we delete the documents unless we are required by law to retain them.
If you request deletion of your account data before the 7-year retention period, we will delete it as soon as legally permitted. However, we may retain some data if required by law or if it is necessary to resolve disputes or investigate fraud.
Your Rights Regarding Your Data on pgking link
You have the right to access your data. You can view your account information, transaction history, and personal details through your pgking link account settings. You can also request a complete copy of your data by contacting our support team.
You have the right to correct inaccurate data. If your name, email, or phone number is incorrect, you can update it through your account settings. If you cannot update it yourself, contact our support team.
You have the right to request deletion of your data, subject to legal retention requirements. We will delete your data as soon as legally permitted. You also have the right to opt out of promotional communications through your account settings.
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights. We encourage you to contact us first so we can address your concerns directly.
Cookies and Tracking on pgking link
We use cookies to enhance your experience on pgking link. Cookies are small files stored on your device that help us remember your login status, your preferences, and your activity. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).
We use cookies for several purposes: to authenticate your login, to remember your language preference, to track your gameplay for fraud detection, and to analyze how you use pgking link. We do not use cookies to track you across other websites.
You can disable cookies through your browser settings, but this may prevent pgking link from functioning properly. Our mobile app does not use traditional cookies but uses similar tracking mechanisms to store your login session and preferences.
Contact and Data Subject Requests on pgking link
If you have questions about our privacy policy or want to exercise your data rights, contact our support team through the in-app help section. Provide your account number and a description of your request. We will respond within one business day.
You can also request a complete copy of your data, request deletion, or lodge a complaint. We will process your request in accordance with applicable privacy laws and our internal procedures.
Our Privacy Commitment on pgking link
We at pgking link take your privacy seriously. We collect only the data necessary to operate our platform, verify your identity, and comply with legal obligations. We do not sell your data, and we share it only with payment processors and law enforcement when required. Your data is encrypted, stored securely, and accessible only to authorized pgking link staff.
We comply with applicable privacy laws in the jurisdictions where we operate. Our privacy practices are designed to be transparent and fair. We encourage you to review this policy regularly, as we may update it to reflect changes in our practices or legal requirements.
If you have concerns about your privacy on pgking link, or if you believe we have mishandled your data, contact our support team. We are committed to protecting your information and resolving any issues promptly. Services on pgking link are available only where local law permits. By using pgking link, you acknowledge that you have read and understood this privacy policy and consent to our data practices.